Frequently Asked Questions

At Kardia4life Counselling, we address all common questions about our counselling services to help you understand what to expect and how we can support you. Whether you're new to counselling or looking for specific information, we are here to provide clarity and assist you on your journey toward mental well-being.

What Hours Are You Available?

Hours vary from week to week, but availability will be shown on booking calendar several weeks in advance

Do You Offer Evening and Weekend Hours?

Limited evening or weekend appointment times are offered

What if I Need To Change My Appointment Time?

Changes to appointment time can be made up to 24 hours before appointment
For cancellations with less than 24 hours notice, please refer to therapy agreement

How Many Sessions Can I Have?

Therapy is based on your goals. The frequency and duration of counselling will be assessed according to your needs.

How will I be contacted?

All attempts will be made to reply by email within 2 business days
Automated email responses will inform you if extended absences

What if Our Devices Stop Working Right Before or During a Session?

Telephone will be used as a second option for sessions